William Santus & Company Limited are committed to complying with the General Data Protection Regulation and the Data Protection Act 2018, once enacted. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better experience.
If we make changes to this notice we will notify you by updating it on our website. William Santus & Company Limited will be what is known as the ‘Data Controller’ of the personal data you provide to us, and we will sometimes refer to ourselves in this notice as “we” or “us”. By Data Controller, this means William Santus & Company Limited determines the purposes and way in which any personal data are, or will be, processed.
Should you need to contact us please write to:
William Santus & Company Limited, The Toffee Works, Dorning Street, Wigan, Lancashire. WN1 1HE or via firstname.lastname@example.org quoting Security and Privacy Enquiry.
This privacy notice was last updated on 24th May 2018.
When you process an online order, you are entering into a contract with us. So, we can set this up we will ask you to provide some personal information such as;
We may collect and process the following data about you:
Data Protection says that we are allowed to use and share your personal data only where we have a proper reason to do so. The law says we must have one or more of these reasons and these are:
William Santus & Company Limited works with a number of trusted organisations and businesses in order to provide you the high-quality services you expect from us such as: –
In order for you to receive your goods, We work with a number of delivery Companies. Again, we only pass limited information to them in order to ensure delivery of your items.
William Santus & Company Limited works with businesses who support our website and other business systems.
We work with marketing companies who help us manage our electronic communications with you or carry out surveys and product reviews on our behalf.
William Santus & Company Limited works with trusted third party payment processing providers in order to securely take and manage payments.
Your personal data is protected by legal rights, which include your rights to object to our processing of your personal data; request that your personal data is erased or corrected; request access to your personal data. For more information or to exercise your data protection rights, please contact us. You also have a right to complain to the Information Commissioner’s Office, which regulates the processing of personal data. You can find more about this below.
We want to keep you up to date with information and improvements to our website. William Santus & Company Limited will not share your information with other companies.
If you decide you do not want to receive this information you can request that we stop by writing to us, emailing email@example.com or by Telephone on +44 (0)1942 243464.
If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.
We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed under How we use your information above. The only exceptions to this are where:
You are entitled to request the following from William Santus & Company Limited, these are called your Data Subject Rights and there is more information on these on the Information Commissioners website www.ico.org.uk
If you have any general questions about your rights or want to exercise your rights, please contact firstname.lastname@example.org.
You have the right to lodge a complaint with a data protection regulator in Europe, in particular in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner’s Office (ICO), the data protection regulator in the UK, are available on the ICO website www.ico.org.uk where your personal information has or is being used in a way that you believe does not comply with data, however, we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.
What are cookies?
Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit the Site. This allows the Site to recognise you as a user either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). They are not harmful and do not contain any information such as your home address, date of birth or credit card details.
The cookies we use fall into four broad types:
Strictly Necessary Cookies
These cookies are essential in helping you to move around our Site and use its features, such as accessing secure areas of the website. These cookies do not gather information about you that could be used for marketing or remembering where you’ve been on the internet.
In order to keep the Site, its services and pages relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use our Site. For example, we can see which parts of the Site and pages are most popular, identify when errors occur, and test different versions of a page or feature to see which one works best.
These cookies allow websites and applications to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect is usually anonymised which means we can’t identify you personally.
If you would like more information on any of these types of Cookies, including how to opt-out, please visit www.youronlinechoices.com
Non-essential cookies enable us to give you an enhanced, personalised web experience and determine analytic information regarding the websites.
Cookies are an essential part of how our Site works, as they remember certain information about a visitor. William Santus & Co Limited uses First Party cookies (these are placed there and used solely by William Santus & Company Limited) and Third-Party cookies (these are placed there by third parties we work with).
Yes. The information stored in cookies is safe and anonymous to any external third party, and your account security is never compromised. You can find more information about cookies at http://www.allaboutcookies.org/ and www.youronlinechoices.com/. For a video about cookies visit https://www.google.com/intl/en-GB/policies/technologies/cookies/
Yes – To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer hard drive. For information on how to disable cookies, please consult the “Help” tab of your browser via the menu bar. For further information on non-essential cookies used for targeting and analytics please see below.
William Santus & Company Limited allows selected Third Parties who participate with us in marketing programs to place cookies when you visit sites. For details of the Third-Party cookies we use please see the list below. William Santus & Company Limited is not responsible for the content or privacy policies of Third Parties or other websites, and we advise that you check these yourself.
The following Cookies are all used for Analytical and Targeting purposes:
Website visitors who don’t want their data used by Google Analytics can install the Google Analytics opt-out browser add-on. To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser. Learn more about the opt-out and how to properly install the browser add-on here. Visitors can also opt-out of Google Analytics for Display Advertising and customise Google Display Network ads using the Ads Settings.
This Cookie Notice was last updated on 24th May 2018, and further changes will be communicated by updating this notice.
Should you need to contact us please write to: William Santus & Company Limited, The Toffee Works, Dorning Street, Wigan. Lancashire. WN1 1HE. Email email@example.com. quoting Security and Privacy Enquiry.
William Santus & Company Limited
The Toffee Works, Dorning Street, Wigan. Lancashire. WN1 1HE
Telephone: +44(0)1942 243464: Facsimile: +44(0)1942 323023
General Enquires: firstname.lastname@example.org
Company Number: 326858